Compare Avaya IP Office and Talkdesk - May 2022
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Bottom Line: Which is Better - Avaya IP Office or Talkdesk?
Avaya IP Office is more expensive to implement (TCO) than Talkdesk, and Talkdesk is rated higher (88/100) than Avaya IP Office (84/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Avaya Vs. Talkdesk
Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Who is more expensive? Avaya IP Office or Talkdesk?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya IP Office and Talkdesk.
Avaya IP Office price starts at $7,500 per license , On a scale between 1 to 10 Avaya IP Office is rated 8, which is higher than the average cost of VoIP software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Avaya IP Office is more expensive than Talkdesk.
Which software includes more/better features?
We've compared Avaya IP Office Vs. Talkdesk based on some of the most important and required VoIP features.
Avaya IP Office: We are still working to collect the list of features for Avaya IP Office.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Target customer size
The software is a useful solution for small and medium businesses as well as large enterprises. and Talkdesk's target customer size include: SMBs.
Talkdesk
starts at $75 per user/month
Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...
Compare PricingCompare specifications
Avaya IP Office Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | VoIP -> Avaya IP Office review |
Company: | Avaya |
Pricing: | starts at $7,500 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Avaya IP Office review, Avaya IP Office pricing, Avaya IP Office alternatives |
Talkdesk Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> Talkdesk review |
Company: | Talkdesk |
Pricing: | starts at $75 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Talkdesk review, Talkdesk pricing, Talkdesk alternatives |
Compare features
Avaya IP Office: 0 Features
Talkdesk: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.