Compare Avaya and Nextiva VoIP - Jan 2023

Shlomi LaviShlomi Lavi / Jan 16, 2023

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Bottom Line: Which is Better - Avaya or Nextiva VoIP?

Avaya is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Avaya (73/100). Nextiva VoIP offers users more features (11) than Avaya (0). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Avaya Vs. Nextiva

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Avaya or Nextiva Business VoIP?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya and Nextiva Business VoIP.

Avaya price starts at $19.95 per user/month , On a scale between 1 to 10 Avaya is rated 4, which is lower than the average cost of VoIP software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Avaya is more expensive than Nextiva Business VoIP.

Which software includes more/better features?

We've compared Avaya Vs. Nextiva VoIP based on some of the most important and required VoIP features.

Avaya: We are still working to collect the list of features for Avaya.

Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

Avaya's typical customers include: Medium and large size businesses, Nextiva is ideal for small companies and large call centers.

Avaya

ITQlick rating
(4.1/5)

starts at $19.95 per user/month

Avaya platform is an on-premise and cloud-based call center software solution created to serve organizations of every size in numerous industries. Using Avaya, users can personalize interactions with frequent c...

Categories: Communications, VoIP.

Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $11.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling, Computer Telephony Integration (CTI).

Compare specifications

Avaya Specifications

ITQlick Score: 73/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> Avaya review
Company: Avaya
Pricing: starts at $19.95 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Avaya review, Avaya pricing, Avaya alternatives

Compare features

Avaya: 0 Features

We are working to collect the list of features

Nextiva Business VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Avaya
ITQlick rating
4.1/5
Score
73/100
Pricing
5/10
License pricing
$19.95 per user/month
Functionality
3
Review
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.