Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - Avaya or Nextiva VoIP?
Avaya is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Avaya (73/100). Nextiva VoIP offers users more features (11) than Avaya (0). There is a clear winner in this case and it is Nextiva VoIP!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Avaya Vs. Nextiva
Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Avaya or Nextiva Business VoIP?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya and Nextiva Business VoIP.
Avaya price starts at $19.95 per user/month , On a scale between 1 to 10 Avaya is rated 4, which is lower than the average cost of VoIP software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Avaya is more expensive than Nextiva Business VoIP.
Which software includes more/better features?
We've compared Avaya Vs. Nextiva VoIP based on some of the most important and required VoIP features.
Avaya: We are still working to collect the list of features for Avaya.
Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
Avaya's typical customers include: Medium and large size businesses, Nextiva is ideal for small companies and large call centers.