Shlomi Lavi /
Dec 16, 2022
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Bottom Line: Which is Better - Averiware or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than Averiware, and Averiware is rated higher (85/100) than Oracle Service Cloud (83/100). Averiware offers users more features (5) than Oracle Service Cloud (3). There is a clear winner in this case and it is Averiware!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Averiware Vs. Oracle Corporation
Averiware: Averiware Inc; is an innovative software development company providing comprehensive Business Management Solutions for small and mid-sized Businesses . With operations spread over USA, Canada, Europe, South East Asia and Australia, and development centre based out of India and Singapore., we at Averiware, strive to change the way every business wor...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Averiware or RightNow CX?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Averiware and RightNow CX.
Averiware price starts at $395 per 5 users/month , On a scale between 1 to 10 Averiware is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Averiware is rated 2, which is much lower than the average cost of CRM software.
Bottom line: RightNow CX is more expensive than Averiware.
Which software includes more/better features?
We've compared Averiware Vs. Oracle Service Cloud based on some of the most important and required CRM features.
Averiware: Basic Reports, Data Import/Export, Online Customer Support, Billing & Invoicing, Purchase Orders.
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Target customer size
The software offers extensive services and can be deployed in any business size and type. The software is a viable product for all business sizes and in a wide range of industries.