Compare Averiware and Oracle Service Cloud - Dec 2022

Shlomi LaviShlomi Lavi / Dec 16, 2022

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Bottom Line: Which is Better - Averiware or Oracle Service Cloud?

Oracle Service Cloud is more expensive to implement (TCO) than Averiware, and Averiware is rated higher (85/100) than Oracle Service Cloud (83/100). Averiware offers users more features (5) than Oracle Service Cloud (3). There is a clear winner in this case and it is Averiware!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Averiware Vs. Oracle Corporation

Averiware: Averiware Inc; is an innovative software development company providing comprehensive Business Management Solutions for small and mid-sized Businesses . With operations spread over USA, Canada, Europe, South East Asia and Australia, and development centre based out of India and Singapore., we at Averiware, strive to change the way every business wor...

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Averiware or RightNow CX?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Averiware and RightNow CX.

Averiware price starts at $395 per 5 users/month , On a scale between 1 to 10 Averiware is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Averiware is rated 2, which is much lower than the average cost of CRM software.

Bottom line: RightNow CX is more expensive than Averiware.

Which software includes more/better features?

We've compared Averiware Vs. Oracle Service Cloud based on some of the most important and required CRM features.

Averiware: Basic Reports, Data Import/Export, Online Customer Support, Billing & Invoicing, Purchase Orders.

RightNow CX: Customer Service, Marketing Automation, Sales Automation.

Target customer size

The software offers extensive services and can be deployed in any business size and type. The software is a viable product for all business sizes and in a wide range of industries.



Averiware

ITQlick rating
(5/5)

starts at $395 per 5 users/month

Averiware is a business intelligence and analytical solution for businesses of all sizes. It features services related to sales force automation, CRM, inventory management, and other aspects of business...

Categories: Accounting & Finance, Fixed Asset Management, Recurring Billing, Billing & Invoicing.

Oracle Service Cloud

ITQlick rating
(4.3/5)

RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...

Categories: CRM, Casino CRM, Complaint Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

Averiware: 5 Features

Basic Reports
Data Import/Export
Online Customer Support
Billing & Invoicing
Purchase Orders

RightNow CX: 3 Features

Customer Service
Marketing Automation
Sales Automation
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Averiware
ITQlick rating
5/5
Score
85/100
Pricing
2/10
License pricing
$395 per 5 users/month
Functionality
16
Compare
Oracle S...
ITQlick rating
4.3/5
Score
83/100
Pricing
10/10
License pricing
Pricing not available
Functionality
18
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.