Compare AWO Portal and Nextiva VoIP - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - AWO Portal or Nextiva VoIP?

AWO Portal is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than AWO Portal (52/100). Nextiva VoIP offers users more features (11) than AWO Portal (0). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ac2 Solutions Vs. Nextiva

Ac2 Solutions: Formed by experienced and highly skilled professionals from Bell Laboratories, IBM Global Services, and Rutgers University, and propelled by more than 10 years of scientific research on contact center and supply chain optimization, ac2 Solutions aims to be the leading provider of contact center optimization and supply chain management technology. O...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? AWO Portal or Nextiva Business VoIP?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AWO Portal and Nextiva Business VoIP.

AWO Portal accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 AWO Portal is rated 4, which is lower than the average cost of Call Center software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: AWO Portal is more expensive than Nextiva Business VoIP.

Which software includes more/better features?

We've compared AWO Portal Vs. Nextiva VoIP based on some of the most important and required Call Center features.

AWO Portal: We are still working to collect the list of features for AWO Portal.

Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

AWO Portal's typical customers include: SMBs, Nextiva is ideal for small companies and large call centers.