NetSuite CRM - Top Competitors (Mar 2022)

NetSuite CRM+ Review
ITQlick Score: 89/100
ITQlick Rating:
Pricing: 7/10 - high cost
Category: CRM -> NetSuite CRM review -> NetSuite CRM competitors
Ranking:Ranked 17 out of 605 CRM systems
Company: NetSuite
Pricing: starts at $129 per month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: NetSuite CRM review, NetSuite CRM pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 18, 2022

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NetSuite CRM vs. Alternatives in 2023

In the category of customer relationship management software, NetSuite CRM has the following as its top alternatives: Keap, Pipedrive, Nimble, and Copper. NetSuite CRM is compared to its top alternatives in the following select areas:
  • Cloud/On-premise: NetSuite prides itself as a cloud computing platform. Hence, NetSuite CRM is a fully cloud-based customer relationship management software solution. In comparison, all top alternatives of NetSuite CRM are cloud-based software solutions, with some deployable on desktops.
  • Cost: Oracle NetSuite does not disclose its CRM pricing. Add-ons are available, and the pricing structure is based on a one-time fee, core platform, add-ons, and additional users. There is no free plan or free trial offer available. In comparison, Copper pricing starts at $25 per user per month, Nimble pricing starts at $19 per user per month, Keap pricing starts at $40 per month for the first 2 months and covers 500 contacts, and Pipedrive pricing starts at $12.50 per user/month, all billed annually. They all have free trial offers available.
  • Customers/Industries: NetSuite CRM targets businesses across various industries, including advertising and digital marketing, health and beauty, retail, manufacturing, IT services, etc. In comparison, all the top alternatives of NetSuite CRM target similar customers and industries. Also, Copper targets companies in consulting and real estate.
  • Functionality: NetSuite CRM comes with typical functionalities of CRM software like customer service management, sales automation, email marketing, etc. Compared to its top alternatives, NetSuite CRM does not have payment processing features like Keap and project management features like Nimble and Copper.
  • Popularity: Oracle NetSuite CRM is a top brand, with NetSuite itself regarded as the first cloud computing company in the world. Over 29,000 customers in 215 countries use NetSuite CRM. In comparison, over 30,000 customers use Copper, and Nimble has over 140,000 professionals signed up on its platform. Also, over 200,000 businesses have used Keap, and over 100,000 companies trust Pipedrive.
  • Scalability: NetSuite CRM is a highly scalable software brand fit for businesses of all sizes. In comparison, all top alternatives of NetSuite CRM are equally scalable solutions.
  • Support: Users of NetSuite CRM can access support through the following channels: phone, email, live chat, and a knowledge base. Compared to its top competitors, NetSuite CRM offers email support unavailable on Pipedrive and Keap. Pipedrive and Keap have a community support channel that NetSuite CRM does not have. Also, phone support is unavailable on Copper and Nimble.

NetSuite CRM alternatives - for small & large Business

Here are the top 4 alternatives to NetSuite CRM that are worth checking out: Pipedrive for SMBs, Salesforce for large size business, Zoho CRM for growing companies, and JobNimbus for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
NetSuite...
ITQlick rating
3.9/5
Score
89/100
Pricing
7/10
License pricing
$129 per month
Functionality
28
Best for SMBs
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Best for Enterprise
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Growing
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Free version
JobNimbu...
ITQlick rating
4.6/5
Score
94/100
Pricing
2/10
License pricing
$99 per month
Functionality
35

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.