Compare Badgeville and Zurmo - Jul 2022

Shlomi LaviShlomi Lavi / Jul 05, 2022

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Bottom Line: Which is Better - Badgeville or Zurmo?

Zurmo is more expensive to implement (TCO) than Badgeville, and Badgeville is rated higher (82/100) than Zurmo (77/100). Badgeville offers users more features (5) than Zurmo (0). There is a clear winner in this case and it is Badgeville!

Looking for the right Gamification solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Badgeville Vs. Zurmo

Badgeville: Badgeville, The Behavior Platform, enables the world's most innovative businesses to measure and influence user behavior. The global leader in gamification, Badgeville serves more than 250 customers including Deloitte, Samsung, EMC, CA, NBC, The Active Network, Appirio, and many more. While Badgeville's client roster is incredibly diverse, spannin...

Zurmo: Zurmo is an open source Customer Relationship Management (CRM) application written in PHP utilizing jQuery, Yii Framework, and RedBeanPHP. Yes, we know there are a lot of CRM applications out there. Why another CRM application? Through our many years in the CRM industry, we still see companies struggling to implement a CRM application. Our goal ...

Who is more expensive? Badgeville or Zurmo?

The real total cost of ownership (TCO) of Gamification software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Badgeville and Zurmo.

Badgeville accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Badgeville is rated 2, which is much lower than the average cost of Gamification software. Zurmo price starts at $35 per user/month , When comparing Zurmo to its competitors, the software is rated 4 - lower than the average Gamification software cost.

Bottom line: Zurmo is more expensive than Badgeville.

Which software includes more/better features?

We've compared Badgeville Vs. Zurmo based on some of the most important and required Gamification features.

Badgeville: API, Chat, Customizable Reporting, Online Customer Support, Web Hosted Solution.

Zurmo: We are still working to collect the list of features for Zurmo.

Target customer size

Badgeville is perfect for a wide range of companies and industries, starting from consumer electronics companies and Fortune 100 financial services to large enterprises looking for a way to improve employee performance. Customers of the software include businesses of all sizes and types.



Badgeville

ITQlick rating
(4/5)

Badgeville is a gamification solution that can help users to drive customer loyalty by providing engaging user experiences on enterprise applications, websites or mobile. The behavior platform can analyze, meas...

Categories: Customer Service, Gamification, Internet & Online, Sales.

Zurmo

ITQlick rating
(4/5)

starts at $35 per user/month

Zurmo is a customer relationship management and gamification solution for businesses of all sizes. Its capabilities include activity management, marketing automation, product management, and others. The...

Categories: Complaint Management, Customer Loyalty, Lead Generation, Mac CRM, Mobile CRM.

Compare specifications

Zurmo Specifications

ITQlick Score: 77/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: CRM -> Zurmo review
Company: Zurmo
Pricing: starts at $35 per user/month
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Zurmo review, Zurmo pricing, Zurmo alternatives

Compare features

Badgeville: 5 Features

API
Chat
Customizable Reporting
Online Customer Support
Web Hosted Solution

Zurmo: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Badgeville
ITQlick rating
4/5
Score
82/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
11
Compare
Zurmo
ITQlick rating
4/5
Score
77/100
Pricing
5/10
License pricing
$35 per user/month
Functionality
10
Review
CRM Gami...
ITQlick rating
4.9/5
Score
92/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
3
Accentur...
ITQlick rating
3.1/5
Score
85/100
Pricing
3.8/10
License pricing
$199 per month
Functionality
11
Preferre...
ITQlick rating
5/5
Score
84/100
Pricing
3.8/10
License pricing
$29.95 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.