Zendesk Sell - Top Competitors (Dec 2022)

Base CRM Review
ITQlick Score: 89/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: CRM -> Zendesk Sell review -> Zendesk Sell competitors
Ranking:Ranked 18 out of 605 CRM systems
Company: Base CRM
Pricing: starts at $19 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Zendesk Sell review, Zendesk Sell pricing guide
Shlomi LaviShlomi Lavi / updated: Dec 12, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Zendesk Sell vs. Alternatives in 2023

Base CRM (Zendesk Sell) competes with other CRM systems like Freshsales, HubSpot Sales Hub, and Zoho CRM. We will compare these CRM systems in some specific aspects below.
  • Functionality: Zendesk Sell offers features like Email Tracking, Email notifications, Activity reporting, Mobile CRM, Email automation, Sequencing, Click call, Log & Record Every Call, Scripts and notes, Send a text, Call Analytics, Apps & Integrations, Increase Conversion, Enhance Productivity, Discover New Opportunities, Enrichment, Prospect, etc. Freshsales offers features like Bulk Emails, Workflow automation, Deal Management, Email Integration (available in Zendesk Sell), Formula Fields, Mobile apps, Multi-currency & Multi-language, Campaign Management, Case Notes, Cataloging/Categorization, Chat/Messaging, Client Management, etc. HubSpot Sales Hub offers Mobile App & Support (available in Zendesk Sell), Free Meeting Scheduler App, Social Media Tools, Email Tracking Software, Sales Email Automation, Ads Software, etc. Zoho CRM offers Sales Force Automation, Canvas Design StudioNEW, Process Management, Journey Orchestration, Omnichannel, Analytics (available in Freshsales), Sales Enablement, etc.
  • Customers/Industries: Zendesk Sell targets Education, Financial Services, Government, Healthcare, Media, Manufacturing, Retail, Software, Telecommunications, etc. Freshsales targets business teams in Real Estate, Ecommerce, Manufacturing, SaaS, Hospitality, Insurance, Logistics, Agency, Retail, etc. Customers using Freshsales are OmniPACS, Shelton Development Services, and Evans Manufacturing. HubSpot Sales Hub targets businesses in software, manufacturing, etc. Customers using HubSpot are VMware, Suzuki, SoundCloud, WWF, Trello, Survey Monkey, ClassPass, etc. Zoho CRM targets businesses in Financial Services, Life Sciences, Retail, Real Estate, Agencies, Insurance, etc. Customers using Zoho CRM are The NetMen Corp, JusCollege, Sherpa Digital Media, RainTree, etc.
  • Cost: Base CRM (Zendesk Sell) starts at $19 per user per month billed annually. Zendesk Sell comes with a free trial. Freshsales start at $15 per user per month billed annually and $18 per user monthly. Freshsales has a free version. HubSpot starts at $45 per month and is billed at $540 annually. Zoho CRM starts at $12 per user per month billed annually and $18 monthly.
  • Cloud-based/On-premise: Base CRM (Zendesk Sell) and all its alternatives are cloud-based.
  • Popularity: Zendesk Sell is privately held. HubSpot is publicly traded on the NYSE under the HUBS symbol. HubSpot has 128,000+ Customers in over 120 countries. Zoho CRM (a product of Zoho Cooperations) is privately held and empowers a global network of over 250,000 businesses in 180 countries.
  • Scalability: Base CRM (Zendesk Sell) and all its alternatives can scale businesses from startups and small businesses to large businesses.
  • Support: Base CRM (Zendesk Sell) and Zoho CRM offer support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. Freshsales offers all support channels of Zendesk Sell except Chat, while Hubspot Sales Hub offers all support channels of Zendesk Sell except a 24/7 (Live Rep).

Zendesk Sell alternatives - for small & large Business

Here are the top 4 alternatives to Zendesk Sell that are worth checking out: Pipedrive for SMBs, Salesforce for large size business, Zoho CRM for growing companies, and JobNimbus for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Best for SMBs
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Best for Enterprise
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Growing
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Free version
JobNimbu...
ITQlick rating
4.6/5
Score
94/100
Pricing
2/10
License pricing
$99 per month
Functionality
35


Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.