Compare Zendesk Sell and HubSpot CRM - Mar 2023

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Zendesk Sell or HubSpot CRM?

HubSpot CRM is more expensive to implement (TCO) than Zendesk Sell, and HubSpot CRM is rated higher (95/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than HubSpot CRM (5).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Base CRM Vs. HubSpot

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

HubSpot: HubSpot all-in-one marketing software helps more than 8,000 companies in 56 countries attract leads and convert them into customers. Every HubSpotter believes that marketing is drastically changing for the better and is working to help businesses navigate that change. We believe that marketing shouldn't harass people and that software can be both ...

Who is more expensive? Zendesk Sell or HubSpot CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and HubSpot CRM.

Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. HubSpot CRM price starts at $45 per month , When comparing HubSpot CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zendesk Sell cost is around the same cost of HubSpot CRM.

Which software includes more/better features?

We've compared Zendesk Sell Vs. HubSpot CRM based on some of the most important and required CRM features.

Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.

HubSpot CRM: Email Marketing, Lead Management, Marketing Automation, Sales and CRM Integration, Social Media.

Target customer size

Zendesk Sell is perfect for companies of all sizes. and HubSpot CRM's target customer size include: Small, medium and large size businesses.