Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zendesk Sell or Insightly?
Insightly is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Insightly (87/100). Zendesk Sell offers users more features (10) than Insightly (8). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. Insightly
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Insightly: We designed Insightly as a simple to use yet powerful CRM system for small business. With integrations to Google Apps, MailChimp, LinkedIn and Twitter, and with great mobile apps for tablets and smart phones, Insightly is the leading customer management system for small business.
Who is more expensive? Zendesk Sell or Insightly?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Insightly.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Insightly price starts at $29 per user/month , When comparing Insightly to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zendesk Sell cost is around the same cost of Insightly.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Insightly based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Insightly: Collaboration, Marketing Automation, Sales Automation, Calendar Management, Custom User Interface.
Target customer size
Zendesk Sell is perfect for companies of all sizes. Insightly was designed specifically with small businesses in mind: businesses with few sales, and small number of customers and employees.