Compare Zendesk Sell and InTouch - Feb 2023
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Bottom Line: Which is Better - Zendesk Sell or InTouch?
InTouch is more expensive to implement (TCO) than Zendesk Sell, and InTouch is rated higher (91/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than InTouch (3).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. Customers Really Matter Ltd
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Who is more expensive? Zendesk Sell or InTouch?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and InTouch.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. InTouch price starts at $368.74 per user/month , When comparing InTouch to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zendesk Sell cost is around the same cost of InTouch.
Which software includes more/better features?
We've compared Zendesk Sell Vs. InTouch based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zendesk Sell is perfect for companies of all sizes.
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.
InTouch
starts at $368.74 per user/month
InTouchCRM software is a cloud-hosted sales and marketing software system which integrates email marketing with all traditional CRM features like sales deal management, contact management, calendar sharing, mar...
Compare PricingCompare specifications
Zendesk Sell Specifications
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zendesk Sell review |
Company: | Base CRM |
Pricing: | starts at $19 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk Sell review, Zendesk Sell pricing, Zendesk Sell alternatives |
InTouch Specifications
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Legal Management -> InTouch review |
Company: | Customers Really Matter Ltd |
Pricing: | starts at $368.74 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | InTouch review, InTouch pricing, InTouch alternatives |
Compare features
Zendesk Sell: 10 Features
InTouch: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.