Shlomi Lavi /
Dec 12, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Zendesk Sell or Lead Capsule?
Lead Capsule is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Lead Capsule (81/100). Zendesk Sell offers users more features (10) than Lead Capsule (0). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. Lead Capsule
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Lead Capsule: Lead Capsule lead management capabilities are extremely robust. You can search for leads, in any of your configured verticals, with ease. Search options range from lead status, lead source, sales, dates, fields and data filters. Easily preview your leads and then select an action to perform. With a click of a button, you can export, sell, post to y...
Who is more expensive? Zendesk Sell or Lead Capsule?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Lead Capsule.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Lead Capsule price starts at $499 per user/month , When comparing Lead Capsule to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Lead Capsule is more expensive than Zendesk Sell.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Lead Capsule based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Lead Capsule: We are still working to collect the list of features for Lead Capsule.
Target customer size
Zendesk Sell is perfect for companies of all sizes. Users that can take advantage of Lead Capsules are those from small businesses (1-20 employees), mid-sized companies (10-100 employees) and the larger enterprises (with more than 1,000 employees) and their businesses dealing with CRM and lead management in the industry of IT and related services.