Compare Zendesk Sell and nextiva app - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zendesk Sell or nextiva app?

nextiva app is more expensive to implement (TCO) than Zendesk Sell, and nextiva app is rated higher (99/100) than Zendesk Sell (89/100). nextiva app offers users more features (16) than Zendesk Sell (10).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Base CRM Vs. Nextiva

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Zendesk Sell or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Nextiva Hosted Call Center.

Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zendesk Sell cost is around the same cost of Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared Zendesk Sell Vs. nextiva app based on some of the most important and required CRM features.

Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Zendesk Sell is perfect for companies of all sizes. Nextiva is ideal for little firms and also large call facilities.