Shlomi Lavi /
Dec 12, 2022
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Bottom Line: Which is Better - Zendesk Sell or Oracle Siebel?
Oracle Siebel is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Oracle Siebel (85/100). Zendesk Sell offers users more features (10) than Oracle Siebel (3). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. Oracle Corporation
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Zendesk Sell or Oracle Siebel?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Oracle Siebel.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Oracle Siebel price starts at $3,750 per license , When comparing Oracle Siebel to its competitors, the software is rated 8 - higher than the average CRM software cost.
Bottom line: Oracle Siebel is more expensive than Zendesk Sell.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Oracle Siebel based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zendesk Sell is perfect for companies of all sizes. Oracle Siebel is perfect for mid-size and large companies.