Compare Zendesk Sell and order management - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zendesk Sell or order management?

order management is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than order management (50/100). Zendesk Sell offers users more features (10) than order management (3). There is a clear winner in this case and it is Zendesk Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Base CRM Vs. Oracle Corporation

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Zendesk Sell or order management?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and order management.

Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. order management price starts at $1,000 per month , When comparing order management to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zendesk Sell cost is around the same cost of order management.

Which software includes more/better features?

We've compared Zendesk Sell Vs. order management based on some of the most important and required CRM features.

Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.

order management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Zendesk Sell is perfect for companies of all sizes. The software is powerful and extensive enough to be deployed in any business size, regardless of the industrial background.