Shlomi Lavi /
Jan 11, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Zendesk Sell or Prophet CRM?
Prophet CRM is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Prophet CRM (87/100). Zendesk Sell offers users more features (10) than Prophet CRM (5). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. Avidian Technologies
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Avidian Technologies: We’re proud to be the makers of Prophet, CRM simplified with Outlook. We put powerful yet intuitive CRM solutions in your hands. So, you can be more organized, serve your customers better, and close more sales. With over 15,000 companies using Prophet worldwide, our driven team of Avidianites strive to help our clients succeed. That’s all we do. An...
Who is more expensive? Zendesk Sell or Prophet CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Prophet CRM.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Prophet CRM price starts at $25 per user/month , When comparing Prophet CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Prophet CRM is more expensive than Zendesk Sell.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Prophet CRM based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Prophet CRM: Campaign Dashboard, Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Zendesk Sell is perfect for companies of all sizes. SMBs would find Prophet CRM to be very useful.