Compare Zendesk Sell and Infor CRM - Dec 2022

Shlomi LaviShlomi Lavi / Dec 12, 2022

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Bottom Line: Which is Better - Zendesk Sell or Infor CRM?

Infor CRM is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Infor CRM (77/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Base CRM Vs. Swiftpage

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Swiftpage: We've built our business on delivering the most innovative and useful digital marketing solutions, and on developing partnerships for the long term. We're now stronger than ever. Our extensive product portfolio and experienced, knowledgeable team are the right combination for your dynamic business.

Who is more expensive? Zendesk Sell or Saleslogix?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Saleslogix.

Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Saleslogix price starts at $25 per user/month , When comparing Saleslogix to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Saleslogix is more expensive than Zendesk Sell.

Which software includes more/better features?

We've compared Zendesk Sell Vs. Infor CRM based on some of the most important and required CRM features.

Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.

Saleslogix: Customer Self Service Portal, Customer Service, Document Management, Knowledge Base, Marketing Automation.

Target customer size

Zendesk Sell is perfect for companies of all sizes. Infor CRM is ideal for start-ups, small to medium enterprises, and freelancers.



Zendesk Sell

ITQlick rating
(4.4/5)

starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...

Categories: CRM, Banking CRM, Casino CRM, Channel Management.

Infor CRM

ITQlick rating
(3.7/5)

starts at $25 per user/month

Infor CRM (Formerly SalesLogix) is a cloud-hosted customer relationship management system designed to help manage relationships, CRM and information. The platform offers comprehensive capabilities that allow us...

Categories: Construction Customer Management, Customer Service, Customer Success, Online CRM, Self-Service Portal.

Compare specifications

Compare features

Zendesk Sell: 10 Features

Contact Management
Customer Database
Customer Service
Dashboards
Email Marketing
Knowledge Base
Lead Management
Sales Automation
Sales Forecasting
Sales Reports

Saleslogix: 10 Features

Customer Self Service Portal
Customer Service
Document Management
Knowledge Base
Marketing Automation
Sales Automation
Sales Forecasting
Contact Management
Sales and CRM Integration
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Compare
Infor CR...
ITQlick rating
3.7/5
Score
77/100
Pricing
4/10
License pricing
$25 per user/month
Functionality
21
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.