Shlomi Lavi /
Dec 12, 2022
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Bottom Line: Which is Better - Zendesk Sell or Salsa CRM?
Salsa CRM is more expensive to implement (TCO) than Zendesk Sell, and Salsa CRM is rated higher (95/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than Salsa CRM (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. Salsa Labs Inc
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Salsa Labs Inc: Salsa’s online platform isn’t the only reason that you will want to become part of our network of more than 2,000 nonprofit and political organizations. The more you get to know us, the more you are going to like us. Besides being as fun to work with as our name implies, we are dedicated to your success like no other in the industry. We come from a...
Who is more expensive? Zendesk Sell or Salsa CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Salsa CRM.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Salsa CRM price starts at $349 per month , When comparing Salsa CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zendesk Sell cost is around the same cost of Salsa CRM.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Salsa CRM based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Salsa CRM: We are still working to collect the list of features for Salsa CRM.
Target customer size
Zendesk Sell is perfect for companies of all sizes. The typical users benefitting from Salsa CRM are mainly from the non-for-profit organizations, but it is also for use in small businesses (having less than 200 employees), medium-sized (500 to 1,500 employees) and even for large enterprises in the industry of IT and information-related services, mainly those engaging with the use of CRM, fundraising and constituent management.