Shlomi Lavi /
Dec 12, 2022
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Bottom Line: Which is Better - Zendesk Sell or SAP Cloud for Sales?
SAP Cloud for Sales is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than SAP Cloud for Sales (85/100). Zendesk Sell offers users more features (10) than SAP Cloud for Sales (0). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. SAP
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? Zendesk Sell or SAP Cloud for Sales?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and SAP Cloud for Sales.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. SAP Cloud for Sales price starts at $248 per 5 users/month , When comparing SAP Cloud for Sales to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zendesk Sell cost is around the same cost of SAP Cloud for Sales.
Which software includes more/better features?
We've compared Zendesk Sell Vs. SAP Cloud for Sales based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
SAP Cloud for Sales: We are still working to collect the list of features for SAP Cloud for Sales.
Target customer size
Zendesk Sell is perfect for companies of all sizes. Customers of the software include small and medium businesses as well as large enterprises.