Compare Zendesk Sell and Service Pro - Dec 2022
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Bottom Line: Which is Better - Zendesk Sell or Service Pro?
Service Pro is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Service Pro (77/100). Zendesk Sell offers users more features (10) than Service Pro (7). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. MSI Data
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.
Who is more expensive? Zendesk Sell or Service Pro?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Service Pro.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Service Pro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Service Pro is more expensive than Zendesk Sell.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Service Pro based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Service Pro: Basic Reports, Data Import/Export, Online Customer Support, Billing & Invoicing, Contract Management.
Target customer size
Zendesk Sell is perfect for companies of all sizes. Customers of the software include small and medium businesses as well as large enterprises.
Service Pro
Service Pro is an on-premise or on-cloud field service management software developed for the various businesses of all sizes. Its key capabilities include billing and invoicing, contract management, dispatching...
PriceDemoCompare specifications
Zendesk Sell Specifications
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zendesk Sell review |
Company: | Base CRM |
Pricing: | starts at $19 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk Sell review, Zendesk Sell pricing, Zendesk Sell alternatives |
Service Pro Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Field Service -> Service Pro review |
Company: | MSI Data |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Service Pro review, Service Pro pricing, Service Pro alternatives |
Compare features
Zendesk Sell: 10 Features
Service Pro: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.