Compare Zendesk Sell and Workbooks - Jan 2023

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Zendesk Sell or Workbooks?

Workbooks is more expensive to implement (TCO) than Zendesk Sell, and Workbooks is rated higher (91/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than Workbooks (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Base CRM Vs. Workbooks.com

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Workbooks.com: Founded in 2007 in the UK by a successful team of entrepreneurs, Workbooks.com has rapidly become one of the fastest growing providers of web-based CRM and Business Applications. Our suite of Business Applications are specifically designed for small and mid-size organisations and are delivered via Software-as-a-Service, therefore removing the t...

Who is more expensive? Zendesk Sell or Workbooks?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Workbooks.

Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Workbooks price starts at $34 per user/month , When comparing Workbooks to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zendesk Sell cost is around the same cost of Workbooks.

Which software includes more/better features?

We've compared Zendesk Sell Vs. Workbooks based on some of the most important and required CRM features.

Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.

Workbooks: We are still working to collect the list of features for Workbooks.

Target customer size

Zendesk Sell is perfect for companies of all sizes. and Workbooks's target customer size include: Small businesses and start ups.