Shlomi Lavi /
Dec 12, 2022
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Bottom Line: Which is Better - Zendesk Sell or Zoho Contact?
Zoho Contact is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Zoho Contact (75/100). Zendesk Sell offers users more features (10) than Zoho Contact (3). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. Zoho
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Zendesk Sell or Zoho Contact Manager?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Zoho Contact Manager.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Zoho Contact Manager price starts at $15 per user/month , When comparing Zoho Contact Manager to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zendesk Sell cost is around the same cost of Zoho Contact Manager.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Zoho Contact based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Zoho Contact Manager: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zendesk Sell is perfect for companies of all sizes. and Zoho Contact Manager's target customer size include: Start up, Small business.