Compare Batchbook and SAP CRM: Web Channel - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Batchbook or SAP CRM: Web Channel?

SAP CRM: Web Channel is more expensive to implement (TCO) than Batchbook, and Batchbook is rated higher (80/100) than SAP CRM: Web Channel (57/100). Batchbook offers users more features (4) than SAP CRM: Web Channel (2). There is a clear winner in this case and it is Batchbook!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Batchbook Vs. SAP

Batchbook: Batchbook is a simple tool to help small businesses build meaningful relationships with their best customers. We help our customers organize disperse contact information and access it from the cloud so that small businesses can stay on top of their world saving agendas. We built Batchbook because we are an energetic group of world savers ourselv...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Batchbook or SAP CRM: Web Channel?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Batchbook and SAP CRM: Web Channel.

Batchbook price starts at $25 per user/month , On a scale between 1 to 10 Batchbook is rated 2, which is much lower than the average cost of CRM software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Batchbook is rated 2, which is much lower than the average cost of CRM software.

Bottom line: SAP CRM: Web Channel is more expensive than Batchbook.

Which software includes more/better features?

We've compared Batchbook Vs. SAP CRM: Web Channel based on some of the most important and required CRM features.

Batchbook: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

SAP CRM: Web Channel: Customer Service, Collaboration Center .

Target customer size

Batchbook's typical customers include: Small businesses and start ups, and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.