Compare BenAssist and Dovetail Support Suite for HR - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - BenAssist or Dovetail Support Suite for HR?

BenAssist is more expensive to implement (TCO) than Dovetail Support Suite for HR, and Dovetail Support Suite for HR is rated higher (79/100) than BenAssist (76/100). Dovetail Support Suite for HR offers users more features (2) than BenAssist (0). There is a clear winner in this case and it is Dovetail Support Suite for HR!

Looking for the right Benefits Administration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BenAssist Vs. Dovetail Software

BenAssist: Benassist was founded in 2008 with the vision of providing extraordinary professional expertise and advice with personalized service and direct access to senior consulting actuaries. Having spent years consulting to Fortune 500 clients at the national actuarial consulting firms, we pay close attention to the goals and objectives of our clients and...

Dovetail Software: Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support.

Who is more expensive? BenAssist or Dovetail Support Suite for HR?

The real total cost of ownership (TCO) of Benefits Administration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BenAssist and Dovetail Support Suite for HR.

BenAssist accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 BenAssist is rated 6, which is similar to the average cost of Benefits Administration software. Dovetail Support Suite for HR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 BenAssist is rated 6, which is similar to the average cost of Benefits Administration software.

Bottom line: BenAssist is more expensive than Dovetail Support Suite for HR.

Which software includes more/better features?

We've compared BenAssist Vs. Dovetail Support Suite for HR based on some of the most important and required Benefits Administration features.

BenAssist: We are still working to collect the list of features for BenAssist.

Dovetail Support Suite for HR: Employee Self-Service, HR Management.

Target customer size

BenAssist's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.