Compare Benefit Express and Dovetail Support Suite for HR - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Benefit Express or Dovetail Support Suite for HR?

Dovetail Support Suite for HR is more expensive to implement (TCO) than Benefit Express, and Benefit Express is rated higher (82/100) than Dovetail Support Suite for HR (79/100). Dovetail Support Suite for HR offers users more features (2) than Benefit Express (0).

Looking for the right Benefits Administration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Benefit Advisors, Inc. Vs. Dovetail Software

Benefit Advisors, Inc.: Benefit Advisors, Inc. is a third party administrator and provides benefits administration and computer services to unions and jointly managed trust funds. We utilize customized state-of-the-art fringe benefit and local union software that is maintained on-site and can be customized to your needs and includes secure internet access for participants...

Dovetail Software: Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support.

Who is more expensive? Benefit Express or Dovetail Support Suite for HR?

The real total cost of ownership (TCO) of Benefits Administration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Benefit Express and Dovetail Support Suite for HR.

Benefit Express accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Benefit Express is rated 4, which is lower than the average cost of Benefits Administration software. Dovetail Support Suite for HR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Benefit Express is rated 4, which is lower than the average cost of Benefits Administration software.

Bottom line: Benefit Express cost is around the same cost of Dovetail Support Suite for HR.

Which software includes more/better features?

We've compared Benefit Express Vs. Dovetail Support Suite for HR based on some of the most important and required Benefits Administration features.

Benefit Express: We are still working to collect the list of features for Benefit Express.

Dovetail Support Suite for HR: Employee Self-Service, HR Management.

Target customer size

Customers of the software include businesses of all sizes and a diverse range of types. Customers of the software include businesses of all sizes and a wide range of types.