Compare BIGContacts and CorvisaOne Contact Center - Mar 2024

Shlomi Lavi

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Bottom Line: Which is Better - BIGContacts or CorvisaOne Contact Center?

CorvisaOne Contact Center is more expensive to implement (TCO) than BIGContacts, and BIGContacts is rated higher (88/100) than CorvisaOne Contact Center (80/100). CorvisaOne Contact Center offers users more features (5) than BIGContacts (3).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BigContacts Vs. CorvisaCloud

BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business. BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...

CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.

Who is more expensive? BIGContacts or CorvisaOne Contact Center?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BIGContacts and CorvisaOne Contact Center.

BIGContacts price starts at $9.99 per user/month , On a scale between 1 to 10 BigContacts is rated 2, which is much lower than the average cost of Contact Management software. CorvisaOne Contact Center price starts at $125 per user/month , When comparing CorvisaOne Contact Center to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: BIGContacts cost is around the same cost of CorvisaOne Contact Center.

Which software includes more/better features?

We've compared BIGContacts Vs. CorvisaOne Contact Center based on some of the most important and required Contact Management features.

BIGContacts: Marketing Automation, Sales Automation, Collaboration Center .

CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.

Target customer size

Customers of the software chiefly include small and medium businesses hailing from a wide range of industries. The software is a viable solution for businesses of all sizes and types.