Shlomi Lavi /
Mar 17, 2024
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Bottom Line: Which is Better - BIGContacts or Sugar Sell?
Sugar Sell is more expensive to implement (TCO) than BIGContacts, and Sugar Sell is rated higher (90/100) than BIGContacts (88/100). Sugar Sell offers users more features (21) than BIGContacts (3).
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BigContacts Vs. SugarCRM
BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business.
BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Who is more expensive? BIGContacts or SugarCRM?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BIGContacts and SugarCRM.
BIGContacts price starts at $9.99 per user/month , On a scale between 1 to 10 BigContacts is rated 2, which is much lower than the average cost of Contact Management software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average Contact Management software cost.
Bottom line: SugarCRM is more expensive than BIGContacts.
Which software includes more/better features?
We've compared BIGContacts Vs. Sugar Sell based on some of the most important and required Contact Management features.
BIGContacts: Marketing Automation, Sales Automation, Collaboration Center .
SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Customers of the software chiefly include small and medium businesses hailing from a wide
range of industries. Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.