Shlomi Lavi / Oct 06, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
BigPanda is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and BigPanda is rated higher (80/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than BigPanda (0).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BigPanda: This is our team. We're working hard to help you manage and respond to Ops incidents faster. BigPanda is an automation platform for Ops troubleshooting within modern IT environments. BigPanda keeps online businesses up by enabling Ops professionals to automate time intensive troubleshooting tasks, resolve issues faster, and minimize the business ...
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BigPanda and ServiceDesk Plus Standard Edit.
BigPanda price starts at $199 per user/month , On a scale between 1 to 10 BigPanda is rated 6, which is similar to the average cost of Network Monitoring software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average Network Monitoring software cost.
Bottom line: BigPanda is more expensive than ServiceDesk Plus Standard Edit.
We've compared BigPanda Vs. ServiceDesk Plus Standard Edit based on some of the most important and required Network Monitoring features.
BigPanda: We are still working to collect the list of features for BigPanda.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
Customers of the software include small and medium businesses as well as large enterprises. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.
starts at $199 per user/month
BigPanda is an incident response management solution for businesses of all sizes. It offers such services as alert clustering, alert correlation, alert visualization, and others. The software was design...
Compare Pricingstarts at $495 per year
ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...
Compare Pricing| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Network Monitoring -> BigPanda review |
| Company: | BigPanda |
| Pricing: | starts at $199 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | BigPanda review, BigPanda pricing, BigPanda alternatives |
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | IT Management -> ServiceDesk Plus Standard Edit review |
| Company: | ManageEngine |
| Pricing: | starts at $495 per year |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | ServiceDesk Plus Standard Edit review, ServiceDesk Plus Standard Edit pricing, ServiceDesk Plus Standard Edit alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.