Shlomi Lavi /
Oct 06, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - BigPanda or Whatfix?
BigPanda is more expensive to implement (TCO) than Whatfix, and BigPanda is rated higher (80/100) than Whatfix (77/100).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BigPanda Vs. WHATFIX
BigPanda: This is our team. We're working hard to help you
manage and respond to Ops incidents faster. BigPanda is an automation platform for Ops troubleshooting within modern IT environments. BigPanda keeps online businesses up by enabling Ops professionals to automate time intensive troubleshooting tasks, resolve issues faster, and minimize the business ...
WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.
Who is more expensive? BigPanda or Whatfix?
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BigPanda and Whatfix.
BigPanda price starts at $199 per user/month , On a scale between 1 to 10 BigPanda is rated 6, which is similar to the average cost of Network Monitoring software. Whatfix price starts at $1,200 per year , When comparing Whatfix to its competitors, the software is rated 6 - similar to the average Network Monitoring software cost.
Bottom line: BigPanda cost is around the same cost of Whatfix.
Which software includes more/better features?
We've compared BigPanda Vs. Whatfix based on some of the most important and required Network Monitoring features.
BigPanda: We are still working to collect the list of features for BigPanda.
Whatfix: We are still working to collect the list of features for Whatfix.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service.