Compare Zendesk Explore and Amplifr - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zendesk Explore or Amplifr?

Zendesk Explore is more expensive to implement (TCO) than Amplifr, and Amplifr is rated higher (92/100) than Zendesk Explore (85/100). Zendesk Explore offers users more features (16) than Amplifr (0).

Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BIME Vs. Amplifr

BIME : We believe that business intelligence is mostly just too hard: too hard to use, too hard to manage, too hard to buy, and too hard to get right. So, we created Bime: an easy yet powerful service to connect to and analyze data in any organization. We are focused on delivering a simple-to-use business intelligence product based on the latest data vis...

Amplifr: Amplifr is a social media publication and analytics service for agencies (automating custom-designed social media reporting for their clients), small businesses, media companies and professionals.

Who is more expensive? Zendesk Explore or Amplifr?

The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Explore and Amplifr.

Zendesk Explore price starts at $490 per month , On a scale between 1 to 10 BIME Analytics is rated 8, which is higher than the average cost of Business Intelligence software. Amplifr price starts at $26 per user/month , When comparing Amplifr to its competitors, the software is rated 6 - similar to the average Business Intelligence software cost.

Bottom line: Zendesk Explore is more expensive than Amplifr.

Which software includes more/better features?

We've compared Zendesk Explore Vs. Amplifr based on some of the most important and required Business Intelligence features.

Zendesk Explore: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboarding, Forecasting & Budgeting.

Amplifr: We are still working to collect the list of features for Amplifr.

Target customer size

Zendesk Explore has customers using its platform all across the globe: Shell, Lenovo, McAffee, Microcred, Royal Canin, Greenpeace,… to name but a few. and Amplifr's target customer size include: Small businesses and start ups.