Compare Zendesk Explore and SuiteAnalytics - Nov 2022

Shlomi LaviShlomi Lavi / Nov 11, 2022

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Bottom Line: Which is Better - Zendesk Explore or SuiteAnalytics?

Zendesk Explore is more expensive to implement (TCO) than SuiteAnalytics, and SuiteAnalytics is rated higher (94/100) than Zendesk Explore (85/100). Zendesk Explore offers users more features (16) than SuiteAnalytics (8).

Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BIME Vs. NetSuite

BIME : We believe that business intelligence is mostly just too hard: too hard to use, too hard to manage, too hard to buy, and too hard to get right. So, we created Bime: an easy yet powerful service to connect to and analyze data in any organization. We are focused on delivering a simple-to-use business intelligence product based on the latest data vis...

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who is more expensive? Zendesk Explore or SuiteAnalytics?

The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Explore and SuiteAnalytics.

Zendesk Explore price starts at $490 per month , On a scale between 1 to 10 BIME Analytics is rated 8, which is higher than the average cost of Business Intelligence software. SuiteAnalytics price starts at $499 per month + $99 per user , When comparing SuiteAnalytics to its competitors, the software is rated 2 - much lower than the average Business Intelligence software cost.

Bottom line: Zendesk Explore is more expensive than SuiteAnalytics.

Which software includes more/better features?

We've compared Zendesk Explore Vs. SuiteAnalytics based on some of the most important and required Business Intelligence features.

Zendesk Explore: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboarding, Forecasting & Budgeting.

SuiteAnalytics: Inventory Optimization, Order Entry, Purchasing, Vendor Managed Inventory, Warehouse Management.

Target customer size

Zendesk Explore has customers using its platform all across the globe: Shell, Lenovo, McAffee, Microcred, Royal Canin, Greenpeace,… to name but a few. NetSuite Analytics is best for small to large business in the industries of retail, wholesale distribution, manufacturing, marketing, consumer products, customer service, department stores, E-Commerce, and industries in the non-profit department.

Zendesk Explore

ITQlick rating
(4.2/5)

starts at $490 per month

BIME delivers a simple-to-use yet powerful data analysis and dashboarding cloud platform accessible everywhere that enables modern organizations to explore, understand and communicate data with style.

Categories: Financial reporting, BI & Analytics, Data Analysis Tools, Business Intelligence.

SuiteAnalytics

ITQlick rating
(4.1/5)

starts at $499 per month + $99 per user

NetSuite Analytics is a software solution that provides clients with real time BI or business intelligence for analysis and reporting, enterprise planning, e-commerce, customer relationship management or CRM, a...

Categories: Inventory Management, Data Warehousing.

Compare specifications

Compare features

Zendesk Explore: 16 Features

Dashboard
Ad-Hoc Analysis
Ad-Hoc Reporting
Automatic Scheduled Reporting
Customizable Dashboard
Customizable Features
Dashboarding
Forecasting & Budgeting
Graphic Benchmark
Multy Languages
Performance Measurements
Predictive-Analysis
Profit Analysis
Data analysis
Query and Report Writer
Social networks analytics

SuiteAnalytics: 8 Features

Inventory Optimization
Order Entry
Purchasing
Vendor Managed Inventory
Warehouse Management
Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zendesk ...
ITQlick rating
4.2/5
Score
85/100
Pricing
8/10
License pricing
$490 per month
Functionality
29
Compare
SuiteAna...
ITQlick rating
4.1/5
Score
94/100
Pricing
3/10
License pricing
$499 per month + $99 per user
Functionality
10
Qlik Sen...
ITQlick rating
4.3/5
Score
95/100
Pricing
3/10
License pricing
$30 per user/month
Functionality
15
Sisense
ITQlick rating
4.6/5
Score
94/100
Pricing
4/10
License pricing
$83 per employee/month
Functionality
35
Infor Bi...
ITQlick rating
4/5
Score
92/100
Pricing
5.6/10
License pricing
$30,000 per 20 users/year
Functionality
43

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.