Compare BirdEye vs Cloud90

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
BirdEye
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
$3,000 per year
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Cloud90
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
62/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$500 per user/month
Hosting
Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Olark
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$219
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Pure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$15 per 2 users/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Chatra
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$9 per user/month
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review

BirdEye Vs. Cloud90: Which is better?

Shlomi Lavi / Feb 08, 2020

Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements where it counts. With the BirdEye platform, it’s easy to get more feedback, more insights, and more loyal customers.

Cloud90 Inc.: Cloud90 monitors public online domains and social media networks 24/7, 365 days a year, using something much more advanced than just web crawlers or software packages; people. Cloud90 social media agents are the eyes on the conversations that are taking place in your industry, for your products and services. We listen 24/7 to all conversations and filter out the noise to find meaningful, actionable conversations for you to engage with or gain insight from. This provides you with instant, accurate data and business intelligence so you can make informed decisions for your business or client.

Pricing/cost comparison

The real cost of Chat software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for BirdEye TCO and Cloud90 total cost to help with the total cost of ownership calculation.

BirdEye price Starting from $3,000 per year , on a scale between 1 to 10 BirdEye is rated 8, which is higher than the average cost of Chat software. Cloud90 price Starting from $500 per user/month , when comparing Cloud90 to their competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: BirdEye is more expensive than Cloud90.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared BirdEye Vs. Cloud90 based on some of the most important and required Chat features.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis, Social Media Metrics, Reputation Management, ..
Cloud90 list of features include the following: Data Filtering, Response Management, Sentiment Analysis, Social Media Metrics, .

Target customer size

BirdEye's typical customers include: Small business, Medium business, Large business, The software is a useful product for small and medium sized businesses as well as large enterprises.

BirdEye

ITQlick rating
(4.8/5)

Starting from $3,000 per year

Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine.

Categories: Dashboards & KPIs, Customer Loyalty, Employee Performance Management, Campaign Management, Social Media.

Cloud90

ITQlick rating
(4.5/5)

Starting from $500 per user/month

Cloud90 is social media marketing software designed for businesses of all sizes. It offers such services as custom targeting, keyword filtering, multiple accounts management, and others. The software was design...

Categories: Campaign Management, Social Media, Reputation Management.

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Compare specifications

BirdEye Specifications

Name: BirdEye
Company: BirdEye
Address United States
Website:https://birdeye.com/
Platforms: Cloud

Cloud90 Specifications

Name: Cloud90
Company: Cloud90 Inc.
Address Ireland
Platforms: Desktop, Mobile, Cloud

Compare features

BirdEye: 7 Features

Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management

Cloud90: 4 Features

Data Filtering
Response Management
Sentiment Analysis
Social Media Metrics