Compare BirdEye and Conversation Miner - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - BirdEye or Conversation Miner?

BirdEye is more expensive to implement (TCO) than Conversation Miner, and BirdEye is rated higher (89/100) than Conversation Miner (62/100). BirdEye offers users more features (7) than Conversation Miner (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BirdEye Vs. Converseon

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...

Converseon: Converseon is an award-winning full service social media agency that has been helping leading brands join the conversation to meet their business goals since 2001. We are led by a diverse group of some of the industry’s brightest minds who have banded together to create a new approach that fully leverages the changing ways people gather, act and...

Who is more expensive? BirdEye or Conversation Miner?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BirdEye and Conversation Miner.

BirdEye price starts at $3,000 per year , On a scale between 1 to 10 BirdEye is rated 8, which is higher than the average cost of Chat software. Conversation Miner price starts at $100 per feature/month , When comparing Conversation Miner to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: BirdEye is more expensive than Conversation Miner.

Which software includes more/better features?

We've compared BirdEye Vs. Conversation Miner based on some of the most important and required Chat features.

BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis, Social Media Metrics, Reputation Management.

Conversation Miner: We are still working to collect the list of features for Conversation Miner.

Target customer size

BirdEye's typical customers include: Small, medium and large size businesses, The software is a useful solution for businesses of all sizes hailing from a diverse range of industries.