Compare BirdEye vs Conversation Miner

Let our Chat Software Experts help you find the right Software for your business!

Compare Price Quotes
Compare Price Quotes
Get FREE Price Quotes on Chat Software
Fill out my online form.
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
BirdEye
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
$3,000 per year
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Conversation
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
62/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$49 per month
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Olark
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$219
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Pure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$15 per 2 users/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Chatra
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$9 per user/month
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review

BirdEye Vs. Conversation Miner: Which is better?

Shlomi Lavi / Mar 11, 2020

Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements where it counts. With the BirdEye platform, it’s easy to get more feedback, more insights, and more loyal customers.

Converseon: Converseon is an award-winning full service social media agency that has been helping leading brands join the conversation to meet their business goals since 2001. We are led by a diverse group of some of the industry’s brightest minds who have banded together to create a new approach that fully leverages the changing ways people gather, act and share on information. In short, we were designed from the ground up to become the world’s leading social media agency. And during that time we’ve learned through deep experience what works…and what doesn’t.

Pricing/cost comparison

The real cost of Chat software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for BirdEye TCO and Conversation Miner total cost to help with the total cost of ownership calculation.

BirdEye price Starting from $3,000 per year , on a scale between 1 to 10 BirdEye is rated 8, which is higher than the average cost of Chat software. Conversation Miner price Starting from $49 per month , when comparing Conversation Miner to their competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: BirdEye is more expensive than Conversation Miner.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared BirdEye Vs. Conversation Miner based on some of the most important and required Chat features.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis, Social Media Metrics, Reputation Management, ..
Conversation Miner list of features include the following: We are still working to collect the list of features of Conversation Miner.

Target customer size

BirdEye's typical customers include: Small business, Medium business, Large business, The software is a useful solution for businesses of all sizes hailing from a diverse range of industries.

BirdEye

ITQlick rating
(4.8/5)

Starting from $3,000 per year

Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine.

Categories: Dashboards & KPIs, Customer Loyalty, Employee Performance Management, Campaign Management, Social Media.

Conversation Miner

ITQlick rating
(4.6/5)

Starting from $49 per month

Conversation Miner is a web based reputation management solution for businesses of all sizes. It offers such capabilities as automated and human analysis, social media monitoring, sentiment analysis, and others...

Categories: Campaign Management, Social Marketing, Reputation Management.

Compare screenshots

Compare specifications

BirdEye Specifications

Name: BirdEye
Company: BirdEye
Address United States
Website:https://birdeye.com/
Platforms: Cloud

Compare features

BirdEye: 7 Features

Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management

Conversation Miner: 0 Features

We are working to collect the information