Compare BirdEye vs Grade.us

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
BirdEye
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
$3,000 per year
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Grade.us
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$90 per month
Hosting
On premise and Cloud
Functionality score
12
Fit small business
Fit medium business
Fit large business
Software review
Olark
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$219
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Pure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$15 per 2 users/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Chatra
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$9 per user/month
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review

BirdEye Vs. Grade.us: Which is better?

Shlomi Lavi / Feb 08, 2020

Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements where it counts. With the BirdEye platform, it’s easy to get more feedback, more insights, and more loyal customers.

Grade Us, Inc.: Grade.us provides an easy and unobtrusive way to ask and remind customers to review your business on the sites that matter to you. We call it a "review funnel".

Pricing/cost comparison

The real cost of Chat software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for BirdEye TCO and Grade.us total cost to help with the total cost of ownership calculation.

BirdEye price Starting from $3,000 per year , on a scale between 1 to 10 BirdEye is rated 8, which is higher than the average cost of Chat software. Grade.us price Starting from $90 per month , when comparing Grade.us to their competitors, the software is rated 6 - similar to the average Chat software cost.

Bottom line: BirdEye is more expensive than Grade.us.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared BirdEye Vs. Grade.us based on some of the most important and required Chat features.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis, Social Media Metrics, Reputation Management, ..
Grade.us list of features include the following: Data Filtering, Response Management, Sentiment Analysis, Social Media Metrics, .

Target customer size

BirdEye's typical customers include: Small business, Medium business, Large business, and Grade.us's target customer size include: Small business, Medium business, Large business.

BirdEye

ITQlick rating
(4.8/5)

Starting from $3,000 per year

Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine.

Categories: Dashboards & KPIs, Customer Loyalty, Employee Performance Management, Campaign Management, Social Media.

Grade.us

ITQlick rating
(4.8/5)

Starting from $90 per month

Grade.us is a fast growing cloud-based Reputation Management software, it is designed to support small, medium and large size business. Grade.us received a rating of 4.8 from ITQlick team. The software cost is ...

Categories: Customer Loyalty, Customer Management Module, Employee Performance Management, Campaign Management, Web analytics.

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Compare specifications

BirdEye Specifications

Name: BirdEye
Company: BirdEye
Address United States
Website:https://birdeye.com/
Platforms: Cloud

Compare features

BirdEye: 7 Features

Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management

Grade.us: 4 Features

Data Filtering
Response Management
Sentiment Analysis
Social Media Metrics