Compare BirdEye and Olark - Mar 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - BirdEye or Olark?
BirdEye is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than BirdEye (89/100). BirdEye offers users more features (7) than Olark (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BirdEye Vs. Olark
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...
Who is more expensive? BirdEye or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BirdEye and Olark.
BirdEye price starts at $3,000 per year , On a scale between 1 to 10 BirdEye is rated 8, which is higher than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: BirdEye is more expensive than Olark.
Which software includes more/better features?
We've compared BirdEye Vs. Olark based on some of the most important and required Chat features.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis, Social Media Metrics, Reputation Management.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
BirdEye's typical customers include: Small, medium and large size businesses, Olark is suitable for startup marketers, small companies and companies providing online services.
Compare specifications
BirdEye Specifications
ITQlick Score: | 89/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 8/10 - high cost |
Category: | Chat -> BirdEye review |
Company: | BirdEye |
Pricing: | starts at $3,000 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | BirdEye review, BirdEye pricing, BirdEye alternatives |
Olark Specifications
ITQlick Score: | 91/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Chat -> Olark review |
Company: | Olark |
Pricing: | starts at $29 per seat/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Olark review, Olark pricing, Olark alternatives |
Compare features
BirdEye: 7 Features
Olark: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.