Compare BirdEye and Reputada - Apr 2022

Shlomi LaviShlomi Lavi / Apr 02, 2022

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Bottom Line: Which is Better - BirdEye or Reputada?

BirdEye is more expensive to implement (TCO) than Reputada, and BirdEye is rated higher (89/100) than Reputada (87/100). BirdEye offers users more features (7) than Reputada (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BirdEye Vs. Reputada

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...

Reputada: At Reputada, we think of reputation as an asset people look to accumulate. Similar to the way people seek to accumulate financial capital through professional endeavors, or, personal capital through relationships. Reputation capital accumulates in the same way. For B2B companies, their reputation is what their customers say. We provide tools to ...

Who is more expensive? BirdEye or Reputada?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BirdEye and Reputada.

BirdEye price starts at $3,000 per year , On a scale between 1 to 10 BirdEye is rated 8, which is higher than the average cost of Chat software. Reputada price starts at $39 per month , When comparing Reputada to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: BirdEye is more expensive than Reputada.

Which software includes more/better features?

We've compared BirdEye Vs. Reputada based on some of the most important and required Chat features.

BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis, Social Media Metrics, Reputation Management.

Reputada: We are still working to collect the list of features for Reputada.

Target customer size

BirdEye's typical customers include: Small, medium and large size businesses, The software is a suitable product for businesses of all sizes with backgrounds in a variety of industries.

BirdEye

ITQlick rating
(4.8/5)

starts at $3,000 per year

Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine.

Categories: Dashboards & KPIs, Customer Loyalty, Employee Performance Management, Campaign Management.

Reputada

ITQlick rating
(4.7/5)

starts at $39 per month

Reputada is a web based reputation management solution designed for businesses of all sizes. It offers such capabilities as response management, sentiment analysis, social media metrics, and others. The softwar...

Categories: Customer Service, Social Media, Internet & Online, Reputation Management.

Compare specifications

Compare features

BirdEye: 7 Features

Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management

Reputada: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Compare
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.