Shlomi Lavi /
Jan 03, 2023
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Bottom Line: Which is Better - Infor Birst or Clarabridge?
Infor Birst is more expensive to implement (TCO) than Clarabridge, and Infor Birst is rated higher (92/100) than Clarabridge (75/100). Infor Birst offers users more features (25) than Clarabridge (0).
Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Birst Vs. Clarabridge
Birst: Birst is among the fastest growing business-to-business software providers. Selling directly to businesses as well as other software vendors who seek to embed analytics into their applications, more than 1,000 organizations currently rely upon Birst for their business analytics needs.
Clarabridge: Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers.
Who is more expensive? Infor Birst or Clarabridge?
The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infor Birst and Clarabridge.
Infor Birst price starts at $30,000 per 20 users/year , On a scale between 1 to 10 Birst is rated 4, which is lower than the average cost of Business Intelligence software. Clarabridge accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Birst is rated 4, which is lower than the average cost of Business Intelligence software.
Bottom line: Infor Birst cost is around the same cost of Clarabridge.
Which software includes more/better features?
We've compared Infor Birst Vs. Clarabridge based on some of the most important and required Business Intelligence features.
Infor Birst: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboarding, Graphic Benchmark, Performance Measurements.
Clarabridge: We are still working to collect the list of features for Clarabridge.
Target customer size
Birst is a web-based service that can be useful to customers in all types of organizations and industries. and Clarabridge's target customer size include: Small, medium and large size businesses.