Birst Vs Inova Performance Tracker (Jan 2021)
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Shlomi Lavi / Jan 21, 2021
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Inova Performance Tracker
Inova Performance Tracker is a web-based call center dashboard that can help users to track their call center performance. The solution provides real-time data and empower contact center professionals to ...
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Birst Specifications
| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: | (4/5) |
| Pricing: | 4/10 - average cost |
| Category: | Business Intelligence -> Birst |
| Company: | Birst |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Birst review, Birst pricing, Birst alternatives |
Inova Performance Tracker Specifications
| ITQlick Score: | 84/100 |
|---|---|
| ITQlick Rating: | (4.9/5) |
| Pricing: | 4/10 - average cost |
| Category: | Business Intelligence -> Inova Performance Tracker |
| Company: | Inova Solutions |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Inova Performance Tracker review, Inova Performance Tracker pricing, Inova Performance Tracker alternatives |
Compare features
Birst: 25 Features
Inova Performance Tracker: 3 Features
Bottom Line: Which is Better - Birst or Inova Performance Tracker?
Birst is more expensive to implement (TCO - Total Cost of Ownership) than Inova Performance Tracker, Birst is rated higher (92/100) than Inova Performance Tracker (84/100). Birst offers more features (25) to their users than Inova Performance Tracker (3).
Looking for the right Business Intelligence solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Birst compares with Inova Solutions?
Birst: Birst is among the fastest growing business-to-business software providers. Selling directly to businesses as well as other software vendors who seek to embed analytics into their applications, more than 1,000 organizations currently rely upon Birst for their business analytics needs.
Inova Solutions: Inova Solutions is a global provider of real-time visual communication solutions. Through the innovative use of technology, we help organizations communicate faster and more effectively to positively impact operations. Inova specializes in three distinct product lines – call center reporting software and hardware, emergency alert systems for col...
Who's more expensive? Birst or Inova Performance Tracker?
The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Birst and Inova Performance Tracker.
Birst price Starting from $49 per month , on a scale between 1 to 10 Birst is rated 4, which is lower than the average cost of Business Intelligence software. Inova Performance Tracker accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Birst is rated 4, which is lower than the average cost of Business Intelligence software.
Bottom line: Birst cost is around the same cost of Inova Performance Tracker.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Birst Vs. Inova Performance Tracker based on some of the most important and required Business Intelligence features. Birst: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboarding, Graphic Benchmark, Performance Measurements. Inova Performance Tracker: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Birst is a web-based service that can be useful to customers in all types of organizations and industries. Inova Performance Tracker is suitable for call centers of all shapes and sizes that are looking for a way to monitor their call center performance.
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.