Compare Bitrix24 and amoCRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Bitrix24 or amoCRM?

Bitrix24 is more expensive to implement (TCO) than amoCRM, and Bitrix24 is rated higher (90/100) than amoCRM (89/100). Bitrix24 offers users more features (10) than amoCRM (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Bitrix, Inc. Vs. QSOFT

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

QSOFT: Our system is open-ended that allows users to develop it and create a new functionality on their own. Due to it you get a unique opportunity to make a CRM-system which perfectly matches exactly for your business. One more indisputable advantage of amoCRM is a great amount of available integrations with communications' links. This feature lets cons...

Who is more expensive? Bitrix24 or amoCRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bitrix24 and amoCRM.

Bitrix24 price starts at $61 per month , On a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. amoCRM price starts at $15 per user/month , When comparing amoCRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Bitrix24 is more expensive than amoCRM.

Which software includes more/better features?

We've compared Bitrix24 Vs. amoCRM based on some of the most important and required CRM features.

Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management.

amoCRM: We are still working to collect the list of features for amoCRM.

Target customer size

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. Customers of the software include small and medium businesses as well as large enterprises.