Compare Bitrix24 and Zendesk Sell - Mar 2023
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Bottom Line: Which is Better - Bitrix24 or Zendesk Sell?
Bitrix24 is more expensive to implement (TCO) than Zendesk Sell, and Bitrix24 is rated higher (90/100) than Zendesk Sell (89/100). Both tools offer the same amount of features.
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Bitrix, Inc. Vs. Base CRM
Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Who is more expensive? Bitrix24 or Base CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bitrix24 and Base CRM.
Bitrix24 price starts at $61 per month , On a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Bitrix24 is more expensive than Base CRM.
Which software includes more/better features?
We've compared Bitrix24 Vs. Zendesk Sell based on some of the most important and required CRM features.
Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management.
Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.
Target customer size
Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. Zendesk Sell is perfect for companies of all sizes.
Zendesk Sell
starts at $19 per user/month
Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...
PriceDemoCompare specifications
Bitrix24 Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | CRM -> Bitrix24 review |
Company: | Bitrix, Inc. |
Pricing: | starts at $61 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Bitrix24 review, Bitrix24 pricing, Bitrix24 alternatives |
Zendesk Sell Specifications
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zendesk Sell review |
Company: | Base CRM |
Pricing: | starts at $19 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk Sell review, Zendesk Sell pricing, Zendesk Sell alternatives |
Compare features
Bitrix24: 10 Features
Base CRM: 10 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.