Compare Bitrix24 and GoldMine - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Bitrix24 or GoldMine?

Bitrix24 is more expensive to implement (TCO) than GoldMine, and Bitrix24 is rated higher (90/100) than GoldMine (85/100). Bitrix24 offers users more features (10) than GoldMine (5).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Bitrix, Inc. Vs. FrontRange

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

FrontRange: FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT ma...

Who is more expensive? Bitrix24 or GoldMine?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bitrix24 and GoldMine.

Bitrix24 price starts at $61 per month , On a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. GoldMine price starts at $65 per user/month , When comparing GoldMine to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Bitrix24 is more expensive than GoldMine.

Which software includes more/better features?

We've compared Bitrix24 Vs. GoldMine based on some of the most important and required CRM features.

Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management.

GoldMine: Customer Service, Dashboards, Email Marketing, Marketing Automation, Sales Automation.

Target customer size

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. GoldMine is best for small companies to large enterprises that need to organize and simplify the management of their customer relationship, sales and marketing processes.