Bitrix24 Vs HubSpot CRM (May 2021)

Shlomi LaviShlomi Lavi / May 08, 2021

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Bottom Line: Which is Better - Bitrix24 or HubSpot CRM?

Bitrix24 is more expensive to implement (TCO) than HubSpot CRM, HubSpot CRM is rated higher (95/100) than Bitrix24 (90/100). Bitrix24 offers more features (10) to their users than HubSpot CRM (5).

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Bitrix, Inc. compares with HubSpot?

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

HubSpot: HubSpot all-in-one marketing software helps more than 8,000 companies in 56 countries attract leads and convert them into customers. Every HubSpotter believes that marketing is drastically changing for the better and is working to help businesses navigate that change. We believe that marketing shouldn't harass people and that software can be both ...

Who's more expensive? Bitrix24 or HubSpot CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Bitrix24 and HubSpot CRM.

Bitrix24 price starts at $19 per 2 users/month , on a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. HubSpot CRM price starts at $45 per month , when comparing HubSpot CRM to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Bitrix24 is more expensive than HubSpot CRM.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Bitrix24 Vs. HubSpot CRM based on some of the most important and required CRM features. Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management. HubSpot CRM: Email Marketing, Lead Management, Marketing Automation, Sales and CRM Integration, Social Media.

Target customer size

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. and HubSpot CRM's target customer size include: Small, medium and large size businesses.

Bitrix24

ITQlick rating
(4.1/5)

starts at $19 per 2 users/month

Bitrix24 is a social enterprise platform for small businesses that can create a unified workspace for a company for handling the daily tasks and operations. The software can be used as a project management, soc...

Categories: Document Management, Banking CRM, Casino CRM, Complaint Management.

HubSpot CRM

ITQlick rating
(4.5/5)

starts at $45 per month

HubSpot CRM is a cloud-based marketing software that is designed to help most of the growing companies develop an online presence through search engine optimization and traffic increase.

Categories: Customer Relationship Management, Real Estate CRM, Marketing, Marketing Automation.

Compare specifications

Bitrix24 Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.1/5)
Pricing: 6/10 - average cost
Category: CRM -> Bitrix24
Company: Bitrix, Inc.
Pricing: starts at $19 per 2 users/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Bitrix24 review, Bitrix24 pricing, Bitrix24 alternatives

Compare features

Bitrix24: 10 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
Version Control
Document Management
Project Management
Contact Management
Task Management
Content Management

HubSpot CRM: 5 Features

Email Marketing
Lead Management
Marketing Automation
Sales and CRM Integration
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Bitrix24
ITQlick rating
4.1/5
Score
90/100
Pricing
6/10
License pricing
$19 per 2 users/month
Functionality
33
Compare
HubSpot
ITQlick rating
4.5/5
Score
95/100
Pricing
2/10
License pricing
$45 per month
Functionality
9
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.