Compare Bitrix24 and Prophet CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Bitrix24 or Prophet CRM?

Bitrix24 is more expensive to implement (TCO) than Prophet CRM, and Bitrix24 is rated higher (90/100) than Prophet CRM (87/100). Bitrix24 offers users more features (10) than Prophet CRM (5).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Bitrix, Inc. Vs. Avidian Technologies

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

Avidian Technologies: We’re proud to be the makers of Prophet, CRM simplified with Outlook. We put powerful yet intuitive CRM solutions in your hands. So, you can be more organized, serve your customers better, and close more sales. With over 15,000 companies using Prophet worldwide, our driven team of Avidianites strive to help our clients succeed. That’s all we do. An...

Who is more expensive? Bitrix24 or Prophet CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bitrix24 and Prophet CRM.

Bitrix24 price starts at $61 per month , On a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. Prophet CRM price starts at $25 per user/month , When comparing Prophet CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Bitrix24 is more expensive than Prophet CRM.

Which software includes more/better features?

We've compared Bitrix24 Vs. Prophet CRM based on some of the most important and required CRM features.

Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management.

Prophet CRM: Campaign Dashboard, Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. SMBs would find Prophet CRM to be very useful.