Compare Bitrix24 and Salesforce CRM - Apr 2024
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Bottom Line: Which is Better - Bitrix24 or Salesforce CRM?
Bitrix24 is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Bitrix24 (90/100). Salesforce CRM offers users more features (21) than Bitrix24 (10). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Bitrix, Inc. Vs. Salesforce.com
Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Bitrix24 or Salesforce?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bitrix24 and Salesforce.
Bitrix24 price starts at $61 per month , On a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Bitrix24 is more expensive than Salesforce.
Which software includes more/better features?
We've compared Bitrix24 Vs. Salesforce CRM based on some of the most important and required CRM features.
Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. Salesforce is optimal for people as well as companies.
Salesforce CRM
starts at $25 per user/month
Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...
PriceDemoCompare specifications
Bitrix24 Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | CRM -> Bitrix24 review |
Company: | Bitrix, Inc. |
Pricing: | starts at $61 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Bitrix24 review, Bitrix24 pricing, Bitrix24 alternatives |
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Compare features
Bitrix24: 10 Features
Salesforce: 21 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.