Compare BizTalk Server and Osticket - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - BizTalk Server or Osticket?

BizTalk Server is more expensive to implement (TCO) than Osticket, and Osticket is rated higher (77/100) than BizTalk Server (71/100). Both tools offer the same amount of features.

Looking for the right Enterprise Integration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

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Who is more expensive? BizTalk Server or Osticket?

The real total cost of ownership (TCO) of Enterprise Integration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BizTalk Server and Osticket.

BizTalk Server price starts at $620 per license , On a scale between 1 to 10 BizTalk Server is rated 6, which is similar to the average cost of Enterprise Integration software. Osticket price starts at $9 per agent/month , When comparing Osticket to its competitors, the software is rated 2 - much lower than the average Enterprise Integration software cost.

Bottom line: BizTalk Server is more expensive than Osticket.

Which software includes more/better features?

We've compared BizTalk Server Vs. Osticket based on some of the most important and required Enterprise Integration features.

BizTalk Server: Data Import/Export, Basic Reports, Online Customer Support.

Osticket: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software is a viable product for businesses of all sizes and a variety of types. Customers of the software mainly include small and medium businesses.