Compare BMC Track-It! and BMC Track-It! - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - BMC Track-It! or BMC Track-It!?

BMC Track-It! is more expensive to implement (TCO) than BMC Track-It!, and BMC Track-It! is rated with the same score (81/100) as BMC Track-It! (81/100). Both tools offer the same amount of features.

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BMC Software Vs. BMC Software

BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...

BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...

Who is more expensive? BMC Track-It! or BMC Track-It!?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BMC Track-It! and BMC Track-It!.

BMC Track-It! price starts at $995 per license , On a scale between 1 to 10 BMC Track-It! is rated 4, which is lower than the average cost of Help Desk software. BMC Track-It! price starts at $995 per license , When comparing BMC Track-It! to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: BMC Track-It! cost is around the same cost of BMC Track-It!.

Which software includes more/better features?

We've compared BMC Track-It! Vs. BMC Track-It! based on some of the most important and required Help Desk features.

BMC Track-It!: Asset Management, Document Management, Incident / Request Management, Customer Self Service Portal, Dashboards.

BMC Track-It!: Asset Management, Document Management, Incident / Request Management, Customer Self Service Portal, Dashboards.

Target customer size

BMC Track-It! is perfect for small to medium sized businesses. BMC Track-It! is perfect for small to medium sized businesses.