Shlomi Lavi / Jun 10, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Assyst is more expensive to implement (TCO) than BOSS Support Central, and BOSS Support Central is rated higher (84/100) than Assyst (75/100). Assyst offers users more features (5) than BOSS Support Central (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
Axios Systems: Axios Systems was the first ITSM vendor to adopt the ITIL® framework, pioneering automated ITIL support with the assyst solution. Since then, ITIL has evolved to become a globally accepted framework for managing IT services and the assyst solution continues to support best practices as they evolve.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BOSS Support Central and Assyst.
BOSS Support Central price starts at $19 per user/month , On a scale between 1 to 10 BOSS Support Central is rated 2, which is much lower than the average cost of Help Desk software. Assyst accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 BOSS Support Central is rated 2, which is much lower than the average cost of Help Desk software.
Bottom line: Assyst is more expensive than BOSS Support Central.
We've compared BOSS Support Central Vs. Assyst based on some of the most important and required Help Desk features.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
Assyst: Asset Management, Change Management, ITIL Compliant, Reporting, Service Level Agreements.
Boss Support Central is ideal for small, medium, and large IT and Project Management Companies. Customers of the software include businesses of all sizes and types.
starts at $19 per user/month
BOSS Support Central is an integrated IT support management (ITSM) system that helps manage a company’s IT customer support services. The suite of services include IT Service Desk, Asset Management and Lifecycl...
Compare Pricing| ITQlick Score: | 84/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> BOSS Support Central review |
| Company: | BOSS - Business Oriented Software Solutions. |
| Pricing: | starts at $19 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile |
| Links: | BOSS Support Central review, BOSS Support Central pricing, BOSS Support Central alternatives |
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Help Desk -> Assyst review |
| Company: | Axios Systems |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Assyst review, Assyst pricing, Assyst alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.