Shlomi Lavi /
Jul 28, 2022
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Bottom Line: Which is Better - BOSS Support Central or FuseDesk?
FuseDesk is more expensive to implement (TCO) than BOSS Support Central, and FuseDesk is rated higher (91/100) than BOSS Support Central (84/100). FuseDesk offers users more features (6) than BOSS Support Central (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BOSS - Business Oriented Software Solutions. Vs. Asandia Corp
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy.
On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Who is more expensive? BOSS Support Central or FuseDesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BOSS Support Central and FuseDesk.
BOSS Support Central price starts at $19 per user/month , On a scale between 1 to 10 BOSS Support Central is rated 2, which is much lower than the average cost of Help Desk software. FuseDesk price starts at $39 per seat/month , When comparing FuseDesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than BOSS Support Central.
Which software includes more/better features?
We've compared BOSS Support Central Vs. FuseDesk based on some of the most important and required Help Desk features.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling.
Target customer size
Boss Support Central is ideal for small, medium, and large IT and Project Management Companies. and FuseDesk's target customer size include: Start up, Small business, Medium business.