Compare BOSS Support Central and Lessons - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - BOSS Support Central or Lessons?

BOSS Support Central is more expensive to implement (TCO) than Lessons, and Lessons is rated with the same score (84/100) as BOSS Support Central (84/100). Lessons offers users more features (5) than BOSS Support Central (0). There is a clear winner in this case and it is Lessons!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BOSS - Business Oriented Software Solutions. Vs. Secutor Solutions LLC

BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...

Secutor Solutions LLC: OUR MISSION Provide superior services and products for the discovery, capture, management and reuse of knowledge. Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.

Who is more expensive? BOSS Support Central or Lessons Learned Database?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BOSS Support Central and Lessons Learned Database.

BOSS Support Central price starts at $19 per user/month , On a scale between 1 to 10 BOSS Support Central is rated 2, which is much lower than the average cost of Help Desk software. Lessons Learned Database price starts at $8 per user/month , When comparing Lessons Learned Database to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: BOSS Support Central cost is around the same cost of Lessons Learned Database.

Which software includes more/better features?

We've compared BOSS Support Central Vs. Lessons based on some of the most important and required Help Desk features.

BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.

Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.

Target customer size

Boss Support Central is ideal for small, medium, and large IT and Project Management Companies. The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers.