BOSS Support Central Vs TeamSupport (Aug 2020)
Compare Pricing
Shlomi Lavi / Aug 21, 2020
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TeamSupport
starts at $50 per user/month
TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.
PriceDemoCompare specifications
BOSS Support Central Specifications
| ITQlick Score: | 84/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> BOSS Support Central |
| Company: | BOSS - Business Oriented Software Solutions. |
| Pricing: | starts at $19 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile |
| Links: | BOSS Support Central review, BOSS Support Central pricing, BOSS Support Central alternatives |
TeamSupport Specifications
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> TeamSupport |
| Company: | TeamSupport |
| Pricing: | starts at $50 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | TeamSupport review, TeamSupport pricing, TeamSupport alternatives |
Compare features
BOSS Support Central: 0 Features
TeamSupport: 15 Features
Bottom Line: Which is Better - BOSS Support Central or TeamSupport?
BOSS Support Central is more expensive to implement (TCO - Total Cost of Ownership) than TeamSupport, TeamSupport is rated higher (87/100) than BOSS Support Central (84/100). TeamSupport offers more features (15) to their users than BOSS Support Central (0). There is a clear winner in this case and it is TeamSupport!
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How BOSS - Business Oriented Software Solutions. compares with TeamSupport?
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain. It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who's more expensive? BOSS Support Central or TeamSupport?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for BOSS Support Central and TeamSupport.
BOSS Support Central price starts at $19 per user/month , on a scale between 1 to 10 BOSS Support Central is rated 2, which is much lower than the average cost of Help Desk software. TeamSupport price starts at $50 per user/month , when comparing TeamSupport to their competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: BOSS Support Central cost is around the same cost of TeamSupport.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared BOSS Support Central Vs. TeamSupport based on some of the most important and required Help Desk features. BOSS Support Central: We are still working to collect the list of features for BOSS Support Central. TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
Boss Support Central is ideal for small, medium, and large IT and Project Management Companies. This program is aimed at the companies that know their product, but are still eager to please those their clients.
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.