Compare BOSS Support Central and Vivantio Pro - Jun 2022

Shlomi LaviShlomi Lavi / Jun 10, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - BOSS Support Central or Vivantio Pro?

Vivantio Pro is more expensive to implement (TCO) than BOSS Support Central, and BOSS Support Central is rated higher (84/100) than Vivantio Pro (75/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BOSS - Business Oriented Software Solutions. Vs. Vivantio

BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...

Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...

Who is more expensive? BOSS Support Central or Vivantio Pro?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BOSS Support Central and Vivantio Pro.

BOSS Support Central price starts at $19 per user/month , On a scale between 1 to 10 BOSS Support Central is rated 2, which is much lower than the average cost of Help Desk software. Vivantio Pro price starts at $42 per user/month , When comparing Vivantio Pro to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: Vivantio Pro is more expensive than BOSS Support Central.

Which software includes more/better features?

We've compared BOSS Support Central Vs. Vivantio Pro based on some of the most important and required Help Desk features.

BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.

Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.

Target customer size

Boss Support Central is ideal for small, medium, and large IT and Project Management Companies. and Vivantio Pro's target customer size include: Small, medium and large size businesses.

BOSS Support Central

ITQlick rating
(4.5/5)

starts at $19 per user/month

BOSS Support Central is an integrated IT support management (ITSM) system that helps manage a company’s IT customer support services. The suite of services include IT Service Desk, Asset Management and Lifecycl...

Categories: Help Desk, Self-Service Portal, Ticket Management, IT Asset Management.

Vivantio Pro

ITQlick rating
(4.3/5)

starts at $42 per user/month

Vivantio Pro is a trending cloud-based Help Desk software, it is designed to support small, medium and large size business. Vivantio Pro received a rating of 4.3 from ITQlick team. The software cost is consider...

Categories: .

Compare specifications

Compare features

BOSS Support Central: 0 Features

We are working to collect the list of features

Vivantio Pro: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
BOSS Sup...
ITQlick rating
4.5/5
Score
84/100
Pricing
2.6/10
License pricing
$19 per user/month
Functionality
6
Compare
Vivantio...
ITQlick rating
4.3/5
Score
75/100
Pricing
4/10
License pricing
$42 per user/month
Functionality
3
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.